(02) 6771 0200

221 Rusden Street, Armidale, NSW 2350

Reception area of New England Veterinary Services, a full accredited clinic and Armidale Vet


Armidale Vet Clinic

24 Hour Emergency Vet

Our Services

We strive to provide exceptional care for our pet patients. Learn more about all the services we provide!

Behavioural Services

Behavioural problems are more common than people might think from digging, to barking, to aggression, to house soiling there are a variety of behavioural problems that we can help with. Untreated behavioural problems are likely to worsen over time, and…

Cat Friendly Hospital

Cats perceive the world a little differently than dogs, and being the control-freaks they are They get a little upset when placed outside of their comfort zone. This is why we, at NEVS, strive to make your kitty as happy…

Endoscopy

Endoscopy is another useful tool Used to view and diagnose pathology in the upper and lower gastrointestinal tract without the need for surgery (though sometimes the diagnosis will lead to surgery). It does require the animal to be sedated or…

Exotic Animals

Exotic and pocket pet ownership is on the rise And NEVS is committed to ensuring these little critters receive the best care they can. Emma doesn’t mind reptiles so snakes are welcome at NEVS! Exotics and pocket pets have their…

General Animal Surgery

NEVS offers a wide range of surgical procedures From routine desexing, diagnostic surgery, caesareans, lump/ tumour removal, wound closure, gastrointestinal surgery, exploratory surgery and much more.

Laser Services

New England Veterinary Services is proud to offer Photobiomodulation Therapy (PMBT) More commonly known as laser therapy as part of an integrative approach to pain and inflammation.Laser therapy is used widely in both human and animal physiotherapy and rehabilitation settings…

Orthopaedic Surgery

NEVS offers a number of orthopaedic surgical procedures for bone fractures and joint problems We use the latest plating technology including locking plates. Services include – fracture repair, amputation, hip toggles, treatment of luxating patella (trochleoplasty, tibial tuberosity transposition), cruciate…

Pathology

NEVS offers a number of in house diagnostics. We have in house blood machines that enable us to run test in clinic and have results within minutes to hours. Tests include – haematology (blood counts), biochemistry, urinalysis, common viral antigen…

Pet Dentistry

NEVS has a strong focus on dentistry, which is a good thing considering 70% of pets over the age of 2 have some form of dental disease! From preventatives, through to oral exams, through to cleaning, treatment and restoration NEVS…

Puppy Preschool

Puppy Preschool is a way to socialise your puppy to other dogs in a structured and controlled way so they can learn positive associations with other dogs of different breeds, and other people. In addition to this, owners will learn…

Small Animals

NEVS provides services to all pets with the bulk being made up of dogs and cats. We provide separate consult rooms for the cats to reduce stress, as well as a separate hospital ward for both cats and dogs. We…

Ultrasound

NEVS has a small animal ultrasound in house for quick diagnosis of a range of issues. Best for soft tissue and fluid pathology, we use our ultrasound to quickly diagnose fluid pockets after significant trauma, examine the structure of organs…

X-ray

New England Veterinary Services has a cutting edge X-ray system that provides instant images of premium quality to help diagnose pathology in your pet. It is mobile to allow field x-ray as well so it’s not limited to just the…

Behavioural Services

Behavioural problems are more common than people might think from digging, to barking, to aggression, to house soiling there are a variety of behavioural problems that we can help with. Untreated behavioural problems are likely to worsen over time, and…

Cat Friendly Hospital

Cats perceive the world a little differently than dogs, and being the control-freaks they are They get a little upset when placed outside of their comfort zone. This is why we, at NEVS, strive to make your kitty as happy…

Endoscopy

Endoscopy is another useful tool Used to view and diagnose pathology in the upper and lower gastrointestinal tract without the need for surgery (though sometimes the diagnosis will lead to surgery). It does require the animal to be sedated or…

Exotic Animals

Exotic and pocket pet ownership is on the rise And NEVS is committed to ensuring these little critters receive the best care they can. Emma doesn’t mind reptiles so snakes are welcome at NEVS! Exotics and pocket pets have their…

General Animal Surgery

NEVS offers a wide range of surgical procedures From routine desexing, diagnostic surgery, caesareans, lump/ tumour removal, wound closure, gastrointestinal surgery, exploratory surgery and much more.

Laser Services

New England Veterinary Services is proud to offer Photobiomodulation Therapy (PMBT) More commonly known as laser therapy as part of an integrative approach to pain and inflammation.Laser therapy is used widely in both human and animal physiotherapy and rehabilitation settings…

Orthopaedic Surgery

NEVS offers a number of orthopaedic surgical procedures for bone fractures and joint problems We use the latest plating technology including locking plates. Services include – fracture repair, amputation, hip toggles, treatment of luxating patella (trochleoplasty, tibial tuberosity transposition), cruciate…

Pathology

NEVS offers a number of in house diagnostics. We have in house blood machines that enable us to run test in clinic and have results within minutes to hours. Tests include – haematology (blood counts), biochemistry, urinalysis, common viral antigen…

Pet Dentistry

NEVS has a strong focus on dentistry, which is a good thing considering 70% of pets over the age of 2 have some form of dental disease! From preventatives, through to oral exams, through to cleaning, treatment and restoration NEVS…

Puppy Preschool

Puppy Preschool is a way to socialise your puppy to other dogs in a structured and controlled way so they can learn positive associations with other dogs of different breeds, and other people. In addition to this, owners will learn…

Small Animals

NEVS provides services to all pets with the bulk being made up of dogs and cats. We provide separate consult rooms for the cats to reduce stress, as well as a separate hospital ward for both cats and dogs. We…

Ultrasound

NEVS has a small animal ultrasound in house for quick diagnosis of a range of issues. Best for soft tissue and fluid pathology, we use our ultrasound to quickly diagnose fluid pockets after significant trauma, examine the structure of organs…

X-ray

New England Veterinary Services has a cutting edge X-ray system that provides instant images of premium quality to help diagnose pathology in your pet. It is mobile to allow field x-ray as well so it’s not limited to just the…

Behavioural Services

Behavioural problems are more common than people might think from digging, to barking, to aggression, to house soiling there are a variety of behavioural problems that we can help with. Untreated behavioural problems are likely to worsen over time, and…

Cat Friendly Hospital

Cats perceive the world a little differently than dogs, and being the control-freaks they are They get a little upset when placed outside of their comfort zone. This is why we, at NEVS, strive to make your kitty as happy…

Endoscopy

Endoscopy is another useful tool Used to view and diagnose pathology in the upper and lower gastrointestinal tract without the need for surgery (though sometimes the diagnosis will lead to surgery). It does require the animal to be sedated or…

Exotic Animals

Exotic and pocket pet ownership is on the rise And NEVS is committed to ensuring these little critters receive the best care they can. Emma doesn’t mind reptiles so snakes are welcome at NEVS! Exotics and pocket pets have their…

General Animal Surgery

NEVS offers a wide range of surgical procedures From routine desexing, diagnostic surgery, caesareans, lump/ tumour removal, wound closure, gastrointestinal surgery, exploratory surgery and much more.

Laser Services

New England Veterinary Services is proud to offer Photobiomodulation Therapy (PMBT) More commonly known as laser therapy as part of an integrative approach to pain and inflammation.Laser therapy is used widely in both human and animal physiotherapy and rehabilitation settings…

Orthopaedic Surgery

NEVS offers a number of orthopaedic surgical procedures for bone fractures and joint problems We use the latest plating technology including locking plates. Services include – fracture repair, amputation, hip toggles, treatment of luxating patella (trochleoplasty, tibial tuberosity transposition), cruciate…

Pathology

NEVS offers a number of in house diagnostics. We have in house blood machines that enable us to run test in clinic and have results within minutes to hours. Tests include – haematology (blood counts), biochemistry, urinalysis, common viral antigen…

Pet Dentistry

NEVS has a strong focus on dentistry, which is a good thing considering 70% of pets over the age of 2 have some form of dental disease! From preventatives, through to oral exams, through to cleaning, treatment and restoration NEVS…

Puppy Preschool

Puppy Preschool is a way to socialise your puppy to other dogs in a structured and controlled way so they can learn positive associations with other dogs of different breeds, and other people. In addition to this, owners will learn…

Small Animals

NEVS provides services to all pets with the bulk being made up of dogs and cats. We provide separate consult rooms for the cats to reduce stress, as well as a separate hospital ward for both cats and dogs. We…

Ultrasound

NEVS has a small animal ultrasound in house for quick diagnosis of a range of issues. Best for soft tissue and fluid pathology, we use our ultrasound to quickly diagnose fluid pockets after significant trauma, examine the structure of organs…

X-ray

New England Veterinary Services has a cutting edge X-ray system that provides instant images of premium quality to help diagnose pathology in your pet. It is mobile to allow field x-ray as well so it’s not limited to just the…

Behavioural Services

Behavioural problems are more common than people might think from digging, to barking, to aggression, to house soiling there are a variety of behavioural problems that we can help with. Untreated behavioural problems are likely to worsen over time, and…

Cat Friendly Hospital

Cats perceive the world a little differently than dogs, and being the control-freaks they are They get a little upset when placed outside of their comfort zone. This is why we, at NEVS, strive to make your kitty as happy…

Endoscopy

Endoscopy is another useful tool Used to view and diagnose pathology in the upper and lower gastrointestinal tract without the need for surgery (though sometimes the diagnosis will lead to surgery). It does require the animal to be sedated or…

Exotic Animals

Exotic and pocket pet ownership is on the rise And NEVS is committed to ensuring these little critters receive the best care they can. Emma doesn’t mind reptiles so snakes are welcome at NEVS! Exotics and pocket pets have their…

General Animal Surgery

NEVS offers a wide range of surgical procedures From routine desexing, diagnostic surgery, caesareans, lump/ tumour removal, wound closure, gastrointestinal surgery, exploratory surgery and much more.

Laser Services

New England Veterinary Services is proud to offer Photobiomodulation Therapy (PMBT) More commonly known as laser therapy as part of an integrative approach to pain and inflammation.Laser therapy is used widely in both human and animal physiotherapy and rehabilitation settings…

Orthopaedic Surgery

NEVS offers a number of orthopaedic surgical procedures for bone fractures and joint problems We use the latest plating technology including locking plates. Services include – fracture repair, amputation, hip toggles, treatment of luxating patella (trochleoplasty, tibial tuberosity transposition), cruciate…

Pathology

NEVS offers a number of in house diagnostics. We have in house blood machines that enable us to run test in clinic and have results within minutes to hours. Tests include – haematology (blood counts), biochemistry, urinalysis, common viral antigen…

Pet Dentistry

NEVS has a strong focus on dentistry, which is a good thing considering 70% of pets over the age of 2 have some form of dental disease! From preventatives, through to oral exams, through to cleaning, treatment and restoration NEVS…

Puppy Preschool

Puppy Preschool is a way to socialise your puppy to other dogs in a structured and controlled way so they can learn positive associations with other dogs of different breeds, and other people. In addition to this, owners will learn…

Small Animals

NEVS provides services to all pets with the bulk being made up of dogs and cats. We provide separate consult rooms for the cats to reduce stress, as well as a separate hospital ward for both cats and dogs. We…

Ultrasound

NEVS has a small animal ultrasound in house for quick diagnosis of a range of issues. Best for soft tissue and fluid pathology, we use our ultrasound to quickly diagnose fluid pockets after significant trauma, examine the structure of organs…

X-ray

New England Veterinary Services has a cutting edge X-ray system that provides instant images of premium quality to help diagnose pathology in your pet. It is mobile to allow field x-ray as well so it’s not limited to just the…

Why Choose Us as Your Armidale Vet

Caring for Armidale Pets since 2007 Emma established New England Veterinary Services in 2017 to provide exceptional care in a locally owned Armidale Vet Clinic.


New England Veterinary Clinic is an independently owned, local business providing general practice and specialty veterinary care.


We provide excellent animal care and customer service, and pride ourselves on our dedication to our patients.


Our highly experienced team are committed to keeping your pets healthy and happy!


About Us

New England Veterinary Services is a locally owned business dedicated to providing optimum care for pets and animals in the Armidale and surrounding areas. Emma Billing (BVSc) is passionate about animal health and welfare and ensures this resonates through the clinic, with the aim of providing personal and caring care to pets and owners alike.

NEVS works with the local RSPCA and Companion Animal Shelters to ensure animals to are rehomed are in the best health possible, and we provide support and volunteer our services and time to these organisations in an effort to create awareness for responsible pet ownership. NEVS also provides care for many injured wildlife cases, working with NTWC and WIRES volunteers to create a recovered and releasable animal as often as we can.

NEVS has a strong interest in stress-free veterinary care, and knows bringing your pet to the vet can be stressful for both owner and pet! We take extra measures to create a more relaxed and positive environment for your pet at each visit to create positive associations which means a happier visit for everyone involved. We do this through separate cat and dog consult and hospital rooms, stress-free handling methods, and just taking that extra bit of time to make your pet feel more comfortable. We are also Cat Friendly Accredited with the International Society of Feline Medicine (ISFM).

Testimonials

New England Veterinary Services place picture
4.9
Based on 193 reviews
Chris moy profile picture
Chris moy
3 weeks ago
The exceptional service you receive from when you walk through the front door is second to none, followed by the professionalism by the whole team towards your fur ball is 100%. Benji enjoys his visits.
Shannon Keniry profile picture
Shannon Keniry
2 months ago
Always so good with my anxious little whippet boy. Highly recommend.
Briana Thrift profile picture
Briana Thrift
3 months ago
Awesome. Fitted us in for an emergency appt. Took beautiful care of my fur baby. Communication was brilliant. Kept me in the loop of everything that was going on. All staff I encountered were lovely. Would definitely recommend for the care of your furbaby.
amali hay profile picture
amali hay
3 months ago
immaculate team! all four of our animals go here and the team and New England Vets always treat them with so much care and love!
There is an enormous relief when you are able to get help from an experienced Vet.
To have someone show compassion, and understanding and let you feel at ease, that is so helpful.
New England vet clinic help you, support you and make you feel that everything possible is being done for your pet.
Kelly Robinson profile picture
Kelly Robinson
4 months ago
We feel so lucky to have such a such a wonderful team at NEVS looking after our dog. The staff are always friendly, caring and professional.
We have an anxious cattle dog, and Emma’s expertise in behaviour management- along with her excellent clinical skill- has made such a positive difference. He’s now able to receive the exceptional care he needs much more comfortably and we’re incredibly grateful for this.
The practice itself is fantastic, thoughtfully designed with a focus on animal comfort and low stress care. There’s always a calm, positive atmosphere when we visit and we feel confident that our dog is in the best hands. Thanks to all at NEVS, we highly recommend them.
Sue Harrison profile picture
Sue Harrison
4 months ago
What a wonderful clinic, amazing caring staff. Thank you for taken care of Muffin during her recent FHO surgery. She is recovering well. Your kindness and support is amazing and most appreciated. You were always there to answer my questions. Thank you to all your caring staff. Sue and Muffin
Katrina Di Donato profile picture
Katrina Di Donato
5 months ago
Since moving to Armidale in 2019, I have trusted Emma and her incredible team at New England Vet Services with the care of my two girls, Millie and Lizzie. In 2021, when Jasper our cat joined the clan, there was never any question about where we would take him — straight to Emma and her team.

Over the years, they have been nothing short of amazing. Dedicated, compassionate, professional, and wonderfully human, they somehow manage to bring warmth and even humour to situations that can be stressful or overwhelming. You can genuinely feel how much they care — not just for the animals, but for the people who love them.

In 2025, after a short illness, we sadly lost our beautiful Millie. It was one of the hardest times for our family. The care, empathy and support from the entire team was truly palpable — they wrapped us in their kindness during such a heartbreaking time. Millie was treated with such dignity and love, and we were supported in a way that we will never forget.

I am so grateful to have found a veterinary team I trust completely. Thank you, Emma and everyone at New England Vet Services, for the extraordinary work you do and for the genuine compassion you show every single day. Our little family is so lucky to have you.
Annthea McReynolds profile picture
Annthea McReynolds
5 months ago
All of the staff from admin,nurses and vets were so lovely. Very kind ,listened to what was happening with my pet ,very gentle. Knowledgable and explained what was needed to help diagnose what was happening with my pet and really supportive during the surgical process.They communicated really well re what to expect pre and post surgury and cost estimates . The wonderful caring staff and the high qualiity of care are the reason I have bought my pets here for over almost 2 decades
Cruz Fernandez profile picture
Cruz Fernandez
7 months ago
10/10 experience every time!
Amazing staff and high quality care for Dizzy - We love NEVS and the wealth of knowledge they bring to every situation.
- There has never been a time where we have thought otherwise! THEY ARE THE BEST. THEY KNOW BEST.

This is Dizzy after donating.

If you have a big dog. Please donate blood as they will be down a donor due to us moving.

Book appointment

Recent News

NEVS is making Greener Choices for you and for the planet!

NEVS is making Greener Choices for you and for the planet!

We all know that the medical industry is wasteful and some of this is borne out of necessity in that…

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Common Poisons Encountered in Pets

Common Poisons Encountered in Pets

The most common pet poisonings to be mindful of; Pets can encounter lots of different toxins in their home environment…

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Armidale Puppy PreSchool

Armidale Puppy PreSchool

What is Socialisation and Puppy Preschool? Puppy Preschool comes in many forms depending on who is offering the service, the…

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Our Team

Our highly experienced team are committed to keeping your pets healthy and happy! We provide excellent animal care and customer service, and pride ourselves on our dedication to our patients. When you arrive at New England Veterinary Services you will be greeted by caring and professional veterinarians that share your love of animals.

Emma Billing BVSc (Hons) MANZCVS (Veterinary Behaviour) F Cert ECC

Veterinarian

Claire Frizell BVSc (BVetBiol)

Veterinarian

Alex Chako

Veterinarian

Kim Scott

Veterinary Nurse

Arya Ghorinta

Veterinary Nurse

Abigail McDonald

Student Nurse

Robin Cameron

Receptionist / Nurse

Caitlin Trickey RVN

Registered Veterinary Nurse

Julie Crozier

Veterinary Nurse

Jo Taylor

Vet Nurse

Claire Arandale

Veterinary Nurse

Olivia Sinclair

Student Nurse

Jade Fangmeier

Veterinary Technician

Robbo

Clinic Cat

Emma Billing BVSc (Hons) MANZCVS (Veterinary Behaviour) F Cert ECC

Veterinarian

Claire Frizell BVSc (BVetBiol)

Veterinarian

Alex Chako

Veterinarian

Kim Scott

Veterinary Nurse

Arya Ghorinta

Veterinary Nurse

Abigail McDonald

Student Nurse

Robin Cameron

Receptionist / Nurse

Caitlin Trickey RVN

Registered Veterinary Nurse

Julie Crozier

Veterinary Nurse

Jo Taylor

Vet Nurse

Claire Arandale

Veterinary Nurse

Olivia Sinclair

Student Nurse

Jade Fangmeier

Veterinary Technician

Robbo

Clinic Cat

Emma Billing BVSc (Hons) MANZCVS (Veterinary Behaviour) F Cert ECC

Veterinarian

Claire Frizell BVSc (BVetBiol)

Veterinarian

Alex Chako

Veterinarian

Kim Scott

Veterinary Nurse

Arya Ghorinta

Veterinary Nurse

Abigail McDonald

Student Nurse

Robin Cameron

Receptionist / Nurse

Caitlin Trickey RVN

Registered Veterinary Nurse

Julie Crozier

Veterinary Nurse

Jo Taylor

Vet Nurse

Claire Arandale

Veterinary Nurse

Olivia Sinclair

Student Nurse

Jade Fangmeier

Veterinary Technician

Robbo

Clinic Cat

Emma Billing BVSc (Hons) MANZCVS (Veterinary Behaviour) F Cert ECC

Veterinarian

Claire Frizell BVSc (BVetBiol)

Veterinarian

Alex Chako

Veterinarian

Kim Scott

Veterinary Nurse

Arya Ghorinta

Veterinary Nurse

Abigail McDonald

Student Nurse

Robin Cameron

Receptionist / Nurse

Caitlin Trickey RVN

Registered Veterinary Nurse

Julie Crozier

Veterinary Nurse

Jo Taylor

Vet Nurse

Claire Arandale

Veterinary Nurse

Olivia Sinclair

Student Nurse

Jade Fangmeier

Veterinary Technician

Robbo

Clinic Cat